Our shipping process takes around 3-5 business days for processing and dispatch, followed by and additional 7-10 days for delivery. However, delivery times can vary based on your location. Please note that during peak periods and holidays, shipping times might be extended.

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return any item in its original condition within 30 days of receipt for a full refund or exchange. Please ensure that the products have all original tags and packaging. To initiate a return, email us at support@alexvega.co. Remember to keep your receipt as proof of purchase. Some exclusions may apply, so be sure to check our detailed refund policy for more information.

Absolutely. We prioritize the security of our customers' data. Our website uses Secure Socket Layer (SSL) encryption to ensure that your personal and payment information is kept safe and private. This means that any information you input during the checkout process is encrypted before being transmitted over the internet. Additionally, we never store your credit card details on our servers. For more information about how we protect your data, please refer to our Privacy Policy.